Claims Handling

Our let property claims service is provided by Nexus Claims Limited, part of the UKU Group. It provides us with our own highly experienced group of claims professionals who specialise in both Property and Liability Let Property Claims.

 

The Nexus team offers a desk handling facility as well as a seamless partnership with adjusters, rehabilitation experts, lawyers and nationwide investigators in specialist fields. Every claim is analysed to determine the most suitable route through which it should be handled to ensure that the most appropriate investigation is carried out.

 

A key feature of the team is its experience, with the vast majority of staff having served at least 10 years in claims handling companies including insurers, loss adjusters and claims management organisations.

 

Nexus have attracted such quality professionals by offering an environment that allows them to express their skills and individual flair whilst providing an excellent customer experience. External audits and customer survey results confirm the success of their approach.

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